Synchronization is the initial step of the service fulfillment process with the Linker Platform. Completed Consumer transaction enters the workflow at the warehouse part. The order data is sent from an online shop system to the Linker Platform. At this point, the system receives orders from all available channels. Background synchronization can take place in realtime or periodically in self-defined timeslots. Thanks to the automated synchronization process no order will be overlooked and no order request will be sent more than once.
Using synchronization mechanisms of the Linker Platform you are ready to meet standards of global marketplace platforms, such as Amazon or eBay.
Picking and sorting
At this stage of the process, the consumer’s order is verified and accepted, so the fulfillment stage can begin in a storage unit. The order is completed – the appropriate product range is gathered and prepared to be packed.
Linker Platform can support single- and multi-picking, as well as both methods, used simultaneously. The applied mechanisms and tools support the staff in many areas. Linker Platform offers an array of facilities optimizing the process of gathering and sorting product range. Scanners, audio and visual alerts, cooperation with smart shelves, grouping, virtual containers – they all help complete the order properly and minimize the number of errors caused by the human factor. Linker Platform is fully integrated with WMS class systems, so that the applied systems can still be used, but are upgraded with extra features. WMS class customers can use a special module (Linker WMS).
Linker Platform tracks each order and product range at any time. Never again will you have a problem with the whereabouts of the current product range and the stage of the process. Status updates allow informing the consumer about the location of their order. Search options include standard parameters (number of order or/and customer’s last name, shipment address, order value, time of placing it) and other criteria of your own choice.
Statuses can be integrated with other systems, so it doesn’t matter whether you communicate with consumers via shop or send text messages/e-mails to those who gave you their permission to do so. Decide it yourself and do it automatically using the Linker Platform – there is no need to engage the staff.
The linker Platform was created to support the order fulfillment process in the most optimal way. It helps reduce the number of errors whenever and wherever it is possible. It can detect mistakes at the earliest possible stage in order to minimize their consequences in the next steps of the order fulfillment process.
Thanks to its construction, the Linker Platform enables integration with systems used in the applied processes. It is integrated with WMS and ERP class systems, as well as e-commerce and marketplace platforms. We have already integrated with most Polish logistics partners and we are currently integrating with partners outside the country to suit our customers’ needs.
The integration allows transferring data directly between systems, without involving the staff. Thanks to automatization, the Linker Platform eliminates errors and delays.
The linker Platform is open and allows two-way integration. It doesn’t only collect information from other systems but also shares data with them (stock positions, statuses, parcel numbers, etc.). It can share information required by global players, such as Amazon.
Its flexibility offers a lot of options to define rules, cases, validators, criteria, and processes on one’s own.
Integration and automatization allow saving a lot of time as they eliminate the need of managing multiple systems (logging on into different ones), copying data in between them or searching for information. Linker Platform offers you a clear image of the entire process and all its elements. In consequence, tasks are carried out faster and are mistake-free, which lowers service costs.
Linker Platform is intuitive, so the service process is faster and user-friendly.